The results generated by the survey are displayed on a dashboard, which makes it possible to leverage the company’s actual, measured, and quantified potentials, allowing you to develop multiple short and long-term strategies.
1 – Organizational Effectiveness
2 – Organizational Agility
3 – Customer Satisfaction
4 – Innovation Opportunities
5 – Business Learning Culture
Undoubtedly, “Learning Culture” is the most pivotal of the five challenges: the corporate culture’s index value always influences the other four. Learning Culture is, in fact , the engine of a company’s innovation and future success.
Each of the five strategic challenges are assessed by three Essential Capabilities. In total, the methodology yields to fifteen Essential Capabilities that apply to any organization, regardless of its size, or mission. Successful businesses are the ones that have mastered these Essential Capabilities (also call ‘Skills’).
CSI’s Business MRI approach goes beyond the company’s financial balance sheet at the state of its operational performance indicator and provided to you with an interactive dashboard.